Independent External Reviewer

Independent External Reviewer (IER)

The IER is an independent non-member and non-College staff member appointed for the term of the RANZCOG Council, providing independent oversight of the College’s complaints and whistleblower processes.

Policies and Procedures Contact the IER

Meet our IER

We are currently undergoing an Expression of Interest (EOI) process to appoint an Independent External Reviewer (IER).

The Expression of Interest (EOI) process will open shortly, and further information about the IER’s role will be shared at that time.

Responsibilities

Investigate and determine applications for review of complaints referred by the College or directly submitted to the IER, including bullying, discrimination and sexual harassment complaints;
Investigate and determine disclosures referred by the College or directly submitted to the IER under the Whistleblower Policy;
Liaise and provide instruction and guidance to disputing parties, including the complainant and the respondent in relation to the external review process;
Write clear and logical decisions setting out the basis for the decision, relevant findings of fact and the material on which those findings were based;
Work closely but independently with the College Chief Executive Officer (CEO) and governance staff working within the Office of the President and CEO to provide guidance on the independent external review processes;
Build and maintain collaborative working relationships with internal stakeholders and provide support relating to or arising out of the external review process;
Provide relevant process improvement recommendations to the Board on complaints and whistleblower processes;
Conduct a review of all the complaints and whistleblower disclosures and provide a report to the Board, annually or as requested;
Conduct a review of processes relating to reconsideration, review or appeal and provide a report to the Board, annually or as requested;
Act in accordance with the Code of Conduct;
Act in accordance with all relevant laws, regulations and policies governing complaints and whistleblower processes.

Feedback, Compliments and Complaints

If you are submitting a whistleblower disclosure, or you are a member of the College making a complaint, complete the Feedback, Compliments and Complaints form.

Submit online

Policies and procedures

Policy	View
Appeals Procedures: Reconsideration, Review and Appeal of Decisions	Download
Bullying, Harassment and Discrimination Policy	Download Preview
Complaints Policy	Download Preview
Independent External Reviewer Policy	Download Preview
Whistleblower Policy and Procedure	Download Preview